Launch pricing

One AI receptionist platform for calls, texts, web chat, and email.

Pricing is designed for operators who want one workspace for AI intake, human takeover, brand routing, scheduling, and escalations. Usage-heavy carrier, AI, and email costs are metered separately so smaller teams are not forced into enterprise bundles.

Starter

$99/mo

For one brand proving AI intake on live channels.

1 brand and 1 AI receptionist
Web chat widget plus one shared inbox
Public HubSpot, Calendly, Google, or Microsoft booking link
Conversation history, contacts, and basic escalations
Usage billed separately for carrier, AI, and email costs

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Growth

Recommended

$299/mo

For teams managing calls, SMS, email, and web chat together.

Up to 3 brands, numbers, widgets, and inboxes
Voice, SMS, web chat, and email in one inbox
Softphone, human takeover, and escalation paths
Knowledge crawl and brand-aware AI replies
Usage billed separately with transparent channel reporting

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Operator

$799/mo

For agencies and operators running multiple brands.

Up to 10 brands with separate routing rules
Multiple AI agents, escalation paths, and booking links
Bulk inbox workflows, contact merge, and audit events
Priority setup support and cutover planning
Custom usage terms for higher call and message volume

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Enterprise

Custom

For regulated teams that need dedicated controls, review, and contracting.

Everything in Operator with custom brand, channel, and usage limits
HIPAA-ready deployment path for eligible healthcare workflows
Business Associate Agreement available after compliance review
Dedicated environment, retention, access, and audit-control planning
Implementation plan for PHI boundaries, vendors, and cutover

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Positioning

What we are doing better.

Most alternatives start as a help desk, chatbot, or answering service. Contact Center HQ starts as the operating layer across channels and brands, then gives AI and humans the same context.

Voice, SMS, web chat, and email are designed as one conversation workspace instead of separate products.
Multi-brand routing is native: each brand can have its own number, inbox, widget, agent, knowledge, scheduling link, and escalation path.
The softphone and human takeover model keeps live agents in the same system as the AI receptionist.
Public scheduling links work first, so teams can start with HubSpot, Calendly, Google Calendar, or Microsoft Bookings before deeper calendar APIs.
The product is built for operators who need control, audit events, and handoff workflows, not just chatbot containment.

Market research

How public pricing compares.

Public pricing pages checked in July 2026 show three dominant models: per-seat help desk pricing, per-outcome AI pricing, and call-bundle receptionist pricing.

Competitor pricing research
Provider	Public pricing signal	Where Contact Center HQ differs
ReceptionHQ (MyAI Receptionist)	AI plans listed at $10/month for 10 calls, $25 for 25, $45 for 50, and $90 for 100 calls, at roughly $0.90–$1.00 per call. Plans are gated behind an enquiry rather than self-serve signup.	Phone only. Their AI gathers caller details, answers questions from your website, transfers calls and takes messages — appointment booking is a separate service. No SMS, web chat, or email as inbound channels. Live receptionists as backup is a genuine advantage we do not offer.
Podium	Core listed from $399/month, Pro from $599, Enterprise from $999+, on annual contracts, with an AI reply module listed as a further $99/month.	A strong unified inbox for SMS, web chat, Google and Facebook — but it does not answer phone calls at all, and pricing is per location on an annual commitment.
Intercom / Fin	From $0.99 per Fin outcome; Intercom plans also list seat pricing from $29/$19 per seat per month depending plan display.	Strong AI support product, but outcome pricing can scale with volume and voice/SMS may add channel costs.
Zendesk	Suite Team from $55 per agent/month, Suite Professional from $115 per agent/month, Contact Center listed from $83 per agent/month.	Mature help desk suite, but teams often pay seat, suite, AI, and contact-center layers separately.
Tidio	Starter listed at $24.17/month, Growth from $49.17/month, Plus from $749/month on the public pricing page.	Accessible chat-led support, but not designed as a phone-first, multi-brand AI receptionist console.
Smith.ai	Human virtual receptionist Starter lists 30 calls for $300/month with per-call overages.	Useful outsourced answering service, but call-bundle economics differ from owning your AI, inbox, and routing stack.